Preventing Workplace Violence
Total Time in the Classroom is 3 Hours
Course Description
One of the most horrifying articles to read about is where some violent act has occurred in the workplace resulting in severe injury or death. Yes, it happens and every effort must be taken to prevent a violent act from occurring in your place of employment.
This session creates an awareness of:
This session creates an awareness of:
- The nature of workplace violence
- Being able to spot the early warning signs and indications of potential violence
- Knowing how to apply proven techniques to handle verbal abuse, insults, intimidation and escalation
- Understanding that harassment is a form of violence and what is included with this type of behavior
- Recognizing the variations of assault, including threats to do bodily harm
- Knowing what to do, and what not to do, when confronted with a potentially violent event
- Recognizing how fostering a positive workplace environment can reduce aggressive and violent behavior
Method of Instruction
This is an interactive program geared to stimulate group discussion. DVD vignettes will be utilized and hand-outs. The program emphasizes:
- recognizing and acting on the warning signs of violence, and knowing how to avoid or defuse potentially dangerous situations
- the value of treating each team member with respect
- refusing to tolerate aggressive behavior
Benefits
The ability to recognize the various types of violent behavior and how to react to each. The ability to recognize the warning signs that something is wrong and how to react in order to protect the team.