Leading Change Series
Easy to say but hard to do! Are people within your organization being asked to do more with less? Is your environment shifting and changing? Because of the diversity and challenges in today's business environment, Managers, Supervisors, and Team Leaders more than ever need the basic tools to effectively manage the workforce.
To meet this need PROSOURCE INDUSTRIAL TRAINING is proud to present The Leading Change Series. The Leading Change Series utilizes behavior modeling to instill the basic foundations of interpersonal leadership.
To meet this need PROSOURCE INDUSTRIAL TRAINING is proud to present The Leading Change Series. The Leading Change Series utilizes behavior modeling to instill the basic foundations of interpersonal leadership.
Leadership Fundamentals
Total Time in the Classroom is 3 Hours/Topic
Managers, Supervisors and Team Leaders will learn to:
1. Maintain Team Member Self-Esteem
This is probably the single most important skill a Manager, Supervisor or Team Leader can have. It is the ability to give instructions, evaluate
performance, correct work habits, deal with complaints, and resolve conflicts while supporting a team member’s sense of self-respect and
dignity.
2. Focus on Behavior
Problems on the job are solved more effectively and less stressfully when Managers, Supervisors and Team Leaders deal with what people
do rather than with their attitudes or personal characteristics.
3. Encourage Team Member Participation
Involving team members in decision making, problem solving, and other non-routine, on-the-job activities is one of the Leader’s key
motivational tools.
4. Listen to Motivate
The Leader’s ability to listen actively is essential to inspire team member confidence and the desire to perform effectively.
1. Maintain Team Member Self-Esteem
This is probably the single most important skill a Manager, Supervisor or Team Leader can have. It is the ability to give instructions, evaluate
performance, correct work habits, deal with complaints, and resolve conflicts while supporting a team member’s sense of self-respect and
dignity.
2. Focus on Behavior
Problems on the job are solved more effectively and less stressfully when Managers, Supervisors and Team Leaders deal with what people
do rather than with their attitudes or personal characteristics.
3. Encourage Team Member Participation
Involving team members in decision making, problem solving, and other non-routine, on-the-job activities is one of the Leader’s key
motivational tools.
4. Listen to Motivate
The Leader’s ability to listen actively is essential to inspire team member confidence and the desire to perform effectively.
Methods of Instruction
The first and second sessions, “Leadership Fundamentals” and “Communication Fundamentals”, are core requirements.
Elements of each three-hour session include:
Click below for Individual Topics
Elements of each three-hour session include:
- “Learning by Doing” environment
- Workbook reading and exercises
- DVD segments showing the inappropriate method of handling a situation
- DVD segments showing the appropriate method of handling a situation
- Developing and role-playing job-specific situations
Click below for Individual Topics
Benefits
Participants learn to:
This program is specifically designed to change individual behavior and affect the organization's culture.
At the conclusion of Module Seven, each participant is asked to design a 'Plan of Action', and to commit to this plan by completing a 'Commitment Sheet'. This 'Commitment Sheet' lists specific steps the participant will take to reach their desired goal.
Each participant is asked to commit to a time period of not more than four weeks before their manager can expect to observe positive changes in job performance. These positive changes will be quantifiable and recognizable by improvements in behavior, output, employee morale, etc.
The participant keeps a copy of the 'Commitment Form' and one will be provided to their immediate manager which will allow for proper follow-up.
- Understand personal and professional benefits of changing his/her behavior where necessary
- Identify and recognize personal habits and characteristics that need to be changed
- Practice skills that lead to a change in behavior resulting in improvements in efficiency, quality, safety, morale, personal satisfaction and self-esteem
This program is specifically designed to change individual behavior and affect the organization's culture.
At the conclusion of Module Seven, each participant is asked to design a 'Plan of Action', and to commit to this plan by completing a 'Commitment Sheet'. This 'Commitment Sheet' lists specific steps the participant will take to reach their desired goal.
Each participant is asked to commit to a time period of not more than four weeks before their manager can expect to observe positive changes in job performance. These positive changes will be quantifiable and recognizable by improvements in behavior, output, employee morale, etc.
The participant keeps a copy of the 'Commitment Form' and one will be provided to their immediate manager which will allow for proper follow-up.