The Principles of Management - Developing Standards of Performance
and Evaluation
Total Time in the Classroom is 3 Hours
Course Description
The word management means different things to different people. “The Principles of Management” concentrates on management as work – that is, the specific activities managers carry out to get things done through and with other people.
Developing Standards of Performance and Evaluation
Unless managers and team leaders are successful in spelling out the organization’s specific goals, their associates are not going to know how to meet expected objectives. This session shows how to establish and maintain the SMART standard:
SMART:
The session then illustrates the steps that gain associate agreement and commitment to these performance standards.
Click Below for individual topics
SMART:
- Specific
- Measurable
- Attainable
- Result-oriented and
- Time-performance standards
The session then illustrates the steps that gain associate agreement and commitment to these performance standards.
Click Below for individual topics
Method of Instruction
This unit includes an "Awareness Inventory" assignment that participants will be asked to complete at the beginning of the module. The session will follow the general format listed below:
- Discussion of "Awareness Inventory" materials
- Exercise that relates unit content to the participants own jobs
- Case Studies
Benefits
The benefits of this session are to:
- Improve participants' on-the-job effectiveness as managers
- Improve participants' knowledge and skills in developing standards of performance and evaluating team members success.
- Develop, within participants distinct managerial skills, an applied, integrated system of management
- Provide practice in applying the skills and knowledge gained from the course to participants' own job